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✅ Zuitoo – Privacy Policy

Effective Date: 01-08-2025

At Zuitoo, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By using Zuitoo’s platform, you agree to the practices described in this policy.

🔒 1. Information We Collect

When you interact with us, we may collect the following types of personal data:

  • Personal Details: Name, email, phone number, gender, date of birth
  • Shipping Information: Address, city, state, postal code
  • Payment Details: UPI ID, card number (via secure gateway; we do not store full card info)
  • Login Data: Device type, IP address, browser type, mobile network
  • Communication History: Chats, emails, or calls with customer support

🛍️ 2. How We Use Your Information

We collect and use your data to:

  • Process and deliver your orders
  • Send order updates and promotional messages
  • Improve user experience on our website/app
  • Detect and prevent fraud or misuse
  • Respond to customer queries and complaints
  • Comply with legal and tax requirements

📦 3. Information Sharing

We do not sell or rent your data to third parties. However, we may share your information with:

  • Delivery partners for order fulfillment
  • Payment gateways for secure transactions
  • Third-party analytics tools to improve our service
  • Government authorities, when required by law

All partners are bound by strict confidentiality agreements.

🛡️ 4. Data Security

We use industry-standard encryption and security protocols to protect your personal information. However, no method of online transmission is 100% secure. By using our platform, you accept this risk.

📱 5. Cookies & Tracking

We use cookies to:

  • Remember your login/session
  • Analyze browsing behavior
  • Show you relevant ads and offers

You may disable cookies through your browser settings, but this may affect site functionality.

✉️ 6. Email, SMS & WhatsApp Communication

By registering on Zuitoo, you consent to receive:

  • Order-related messages
  • Promotional emails, SMS, or WhatsApp notifications

You can unsubscribe from promotional content at any time using the unsubscribe link or by contacting us.

👤 7. Your Rights

As a user, you can:

  • Access your personal data anytime
  • Request correction or deletion of your information
  • Withdraw consent to marketing messages
  • Request account deactivation

For any data request, email us at Zuitoo.help@gmail.com

🌐 8. Third-Party Links

Zuitoo may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please read their policies before sharing any personal data.

🇮🇳 9. Governing Law & Jurisdiction

This Privacy Policy is governed by Indian law. Any disputes will be handled under the jurisdiction of the courts in Newtown, Kolkata.

🔄 10. How We Use Your Data to Improve Your Experience

At Zuitoo, we use your personal data not only to fulfill orders, but also to:

  • Recommend products based on your style and previous orders
  • Offer location-based promotions
  • Improve our app/website layout through user interaction analytics
  • Save your preferences for faster checkouts and order history access

🧠 11. Personalization & AI

To provide a smarter shopping experience, Zuitoo may use artificial intelligence (AI) or automated systems to:

  • Show trending items based on your activity
  • Suggest correct sizes based on your previous selections or returns
  • Trigger offers that align with your shopping habits

These systems are automated and monitored for fairness, accuracy, and security.

🛍️ 12. Guest Checkout

Customers may place orders as a Guest (without creating an account). In such cases, we only collect information necessary to complete your transaction.

If you'd like to save your details for future purchases, you may convert your guest order into a full account later.

⚖️13. Compliance with Indian Data Protection Laws

Zuitoo complies with current Indian IT Act, Digital Personal Data Protection Act (DPDP), and any other related frameworks to ensure your data is handled lawfully, fairly, and securely.

✅ Final Note

Zuitoo is committed to protecting your privacy while offering fashion at lightning speed. We ensure that your data is handled with the utmost transparency, care, and security — just like we do with your orders.

✨ Keep Style Yourself with Zuitoo ✨

Thank you for trusting us!